MSGT - Market Support - Staff
| Min. 1 Year(s) |
Requirement Needs :
- Overtime
- Team Working
- Sociable
- Supple
Requirement Skills :
- Communication
- Computer (MS. Office)
- English
Responsibilities :
Qualifications:
- Bachelor’s degree in Business, Marketing, Information Technology, Management, or a related field.
- 1 years of experience in Marketing Technology, Product Support, Operations, Partnership, or a related role.
- Experience handling Gift Vouchers (GV), Points, Discount Packages, Landing Pages, or promotional campaigns is highly preferred.
- Familiar with using internal tools or systems for configuration, setup, data entry, and transaction management.
- Strong problem-solving and troubleshooting skills, with the ability to handle operational issues and customer service escalations.
- Strong attention to detail, particularly when managing points injection, GV generation, discount package configuration, and partner setup.
- Good communication and stakeholder management skills, with the ability to coordinate effectively with internal teams, partners, and customer service teams.
- Able to manage multiple requests, prioritize tasks, and work effectively in a fast-paced environment.
- Proactive, organized, detail-oriented, and able to work both independently and as part of a team.
- Good command of English and Bahasa Indonesia, both written and verbal.
- Job Desc Traveloka: Partnership, Gift Voucher dan Points
1. BD Partnership:
Invoice submission, quotation, top up deposit, GV generation, issue handling, customer handling
2. CRI- Points:
injection selling points, injection internal points, deposit top up for selling points, points issue (both internal points and selling points)
3. CRI
- Create Discount Package (set up on CNT, gvtool)
- Points Page and Landing Page set up