CDA Contact Center - Staff
| Min. 1 Year(s) |
Requirement Needs :
- Overtime
- Team Working
- Sociable
- Supple
Requirement Skills :
- Communication
- Computer (MS. Office)
Responsibilities :
Requirement
1. Min. Bachelor Degree majoring in Computer Science, Statistic
2. Knowledge Microsoft Excell is a must (Pivot, vlookup, hlookup, if condition, countifs, sumifs)
3. Have Technical Skill regarding Data Minning and Data Modelling
4. Have enthusiasm for working with data
5. Great Analytical thinking and Detail Oriented
6. Basic SQL Knowledge is a Plus
Job Description
1. Compile Data Daily, Weekly, Monthly
2. Create Report Daily, Weekly, Monthly
3. Analysis of operational activities based on data
4. Provide insight and suggestions for improvement
5. Benchmarking with External Parties