WFM CCO - Staff

  Min. 0 Year(s)
Requirement Needs :
  • Overtime
  • Team Working
  • Sociable
  • Supple
  • Shifting
  • Berpenampilan Rapi
  • Rolling
Requirement Skills :
  • Communication
  • Computer (MS. Office)
  • English
  • Sales Skill
  • Banking Skill
  • Insurance Skill

Responsibilities :

1. Pendidikan minimal D3 semua jurusan
2. IPK minimal 3,00
3. Berpengalaman minimal 1 tahun di bidang workforce management contact center
4. Menguasai Ms. Office (advance level)
5. Mampu membuat capacity planning dan forecasting
6. Memahami seluruh aktifitas operasional contact center (call, chat, email, sosmed)
7. Mampu menganalisa data dengan sangat baik
8. Proaktif, kreatif, extramile