Responsibilities :

Responsibilities
• Identify and assess customer needs.
• Handle customer's input, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Troubleshoot common issues with a product or service.
• Work with the team and other departments to find appropriate solutions to customer complaints or needs.

Requirements
• Candidate must possess at least Associate Degree in any field.
• At least 1 year of working experience in the related field is required for this position; fresh gradute welcome to apply
• Have a good interpersonal skill, strategic thinking, verbal communication skills, and customer satisfaction oriented